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Terms of Service

Haco

Last Updated: June 2026

These Terms of Service apply to your access to and use of the Haco application, website, features, products, content, and related services.

Service Provider / Operator:

Guangzhou Yinyue Interactive Entertainment Information Technology Co., Ltd.

Room A103, 1st Floor, Building 2, PCI Technology Building, No. 4 Jiangong Road, Tianhe District, Guangzhou, Guangdong Province, China

Email: service@hacoapp.net

Website: https://hacoapp.net

Introductory Notice

If you are a resident of the United States, the U.S. supplemental terms in these Terms apply to you.

If you have your usual residence in the European Economic Area, the United Kingdom, or Switzerland, the EEA/UK/Switzerland supplemental terms in these Terms apply to you.

If your residence is in another country or region, the general terms and any applicable local mandatory laws apply to you.

Your Relationship With Us

Welcome to Haco (the “Platform”). The Platform is provided and controlled by Guangzhou Yinyue Interactive Entertainment Information Technology Co., Ltd. (“Haco”, “we”, “us”, or “our”).

These Terms of Service (the “Terms”) govern the relationship between you and us and set forth the terms and conditions by which you may access and use the Platform and our related websites, services, applications, products, features, content, virtual items, and other related services (collectively, the “Services”).

Haco is a lifestyle social application intended for blessing-based interaction, topic discussion, user-created voice chat rooms, lightweight messaging, virtual gifting, levels, badges, profile decorations, and other social interaction features. The Services are provided for personal, private, and non-commercial use only unless we expressly agree otherwise in writing.

For purposes of these Terms, “you” and “your” mean you as a user of the Services. These Terms form a legally binding agreement between you and us. Please read them carefully before using the Services.

The Platform is not directed at children under the age of 18. By accessing or using the Services, you represent that you are at least 18 years old or otherwise meet the minimum age required by applicable law. If applicable law requires parental or guardian consent for your use of the Services, you represent that you have obtained such consent.

Accepting the Terms

By accessing or using the Services, you confirm that you can form a binding contract with Haco, that you accept these Terms, and that you agree to comply with them.

Your access to and use of the Services is also subject to our Privacy Policy, Community Guidelines, activity rules, payment rules, and other policies or terms that may be made available in the Platform or on our website. These documents are incorporated into these Terms by reference.

If you do not agree to these Terms, you must not access or use the Services. If you access or use the Services on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms, and “you” will include both you and that entity.

You should save or print a copy of these Terms for your records.

Changes to the Terms

We may amend these Terms from time to time, including when we update the functionality of the Services, launch or modify features, change payment or virtual item rules, combine services, or respond to legal, regulatory, operational, or security changes.

We will use commercially reasonable efforts to notify users of material changes, such as by posting a notice on the Platform, updating the “Last Updated” date, or using other notice methods required by applicable law.

Your continued access to or use of the Services after the effective date of the updated Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop accessing or using the Services.

Your Account With Us

To access or use some of the Services, you may need to create an account. When creating or using an account, you must provide accurate, complete, and up-to-date information and keep such information current.

You are responsible for maintaining the confidentiality and security of your account credentials, verification codes, linked login methods, and any device used to access the Services. You must not disclose your account credentials or verification codes to any third party.

If you know or suspect that any third party has accessed your account, you should promptly take steps to secure your account and contact us at service@hacoapp.net.

You are solely responsible for all activity that occurs under your account, whether or not authorized by you, except to the extent caused by our own breach of these Terms or applicable law.

We may suspend, restrict, disable, or terminate your account at any time if you fail to comply with these Terms, violate applicable law, create risk or possible legal exposure for us or others, infringe third-party rights, engage in fraud or abuse, or otherwise use the Services in a manner that may harm the Platform, other users, or the public.

If you no longer want to use the Services and would like to delete your account, you may use the account deletion feature available in the Platform where provided, or contact us at service@hacoapp.net. Once your account is deleted, you may not be able to reactivate it or retrieve content, virtual items, transaction records, or other information associated with it, except as required by applicable law.

Your Access to and Use of the Services

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:

In addition to the above, your access to and use of the Services must comply with our Community Guidelines and any activity-specific rules that apply to particular features, campaigns, rooms, rewards, or virtual items.

We reserve the right, at any time and without prior notice, to remove, restrict, block, disable, or refuse access to content, accounts, features, rooms, or services at our discretion where we believe it is necessary to protect users, enforce these Terms, comply with law, prevent abuse, or protect the integrity of the Platform.

Our automated and manual systems may analyze content, messages, room activity, metadata, transaction records, and related information to provide Services, personalize features, maintain safety, detect spam or abuse, enforce policies, and comply with legal obligations.

Intellectual Property Rights

We respect intellectual property rights and ask you to do the same. As a condition of your access to and use of the Services, you agree not to use the Services to infringe any intellectual property rights or other rights of any person.

All rights, title, and interest in and to the Services, including software, technology, designs, systems, interfaces, features, trademarks, service marks, logos, graphics, text, images, audio, video, icons, visual elements, virtual items, and the overall “look and feel” of the Services, are owned by or licensed to Haco or our licensors, except for User Content that you or other users own.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use in accordance with these Terms. We reserve all rights not expressly granted to you.

We may suspend or terminate accounts of users who repeatedly infringe copyrights or other intellectual property rights, or who are alleged to infringe such rights in appropriate circumstances.

Content

7.1 Haco Content

As between you and Haco, all content, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, music, video, virtual items, and the “look and feel” of the Services, and all intellectual property rights related thereto, are owned by or licensed to Haco or our licensors (“Haco Content”), except for User Content.

You may not download, copy, reproduce, distribute, transmit, broadcast, display, sell, license, modify, or otherwise exploit any Haco Content or materials on the Services for any purpose not expressly permitted by these Terms without our or our licensors’ prior written consent.

You acknowledge that we may generate revenue, goodwill, or other value from your use of the Services, including through the sale of Coins, virtual gifts, and other virtual items or value-added services. Except as expressly permitted by us in these Terms or another written agreement, you have no right to share in any such revenue, goodwill, or value.

The content available through the Services is provided for general social interaction and entertainment purposes only. It is not intended to constitute financial, medical, legal, psychological, religious, or other professional advice. You should not rely on content provided by users as professional advice.

We make no representations, warranties, or guarantees that any Haco Content or User Content is accurate, complete, reliable, appropriate, or up to date. When you view or interact with content provided by others, you do so at your own risk.

7.2 User-Generated Content

Users may be permitted to upload, post, transmit, broadcast, speak, send, share, or otherwise make available content through the Services, including text, comments, profile information, images, photographs, videos, audio, voice room communications, messages, room titles, room descriptions, gifts, stickers, and other materials (“User Content”).

You represent and warrant that you own your User Content or have obtained all necessary rights, licenses, consents, and permissions to submit, transmit, display, and otherwise make available your User Content through the Services and to grant the rights described in these Terms.

You remain the owner of your User Content, subject to the license you grant to us. By submitting, posting, transmitting, broadcasting, or otherwise making User Content available through the Services, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, use, reproduce, modify, adapt, edit, publish, translate, create derivative works from, distribute, perform, display, transmit, and otherwise process your User Content for the purposes of operating, providing, developing, promoting, moderating, and improving the Services.

You also grant us a royalty-free license to use your username, nickname, profile image, voice, likeness, and public profile information to identify you as the source of your User Content and to display your participation in Platform features, including rooms, messages, gifts, rankings, badges, levels, and social interactions.

Any User Content will be considered non-confidential and non-proprietary. You must not submit User Content that you consider confidential or proprietary.

We may remove, disallow, block, restrict, edit, crop, refuse to publish, or delete User Content if we believe it violates these Terms, our Community Guidelines, applicable law, third-party rights, or the safety and integrity of the Services. We may take such actions with or without notice and without liability to you, to the extent permitted by law.

We do not guarantee the accuracy, integrity, appropriateness, legality, or quality of any User Content. We are not responsible for User Content submitted by users or published through the Services, except to the extent required by applicable law.

If you wish to complain about content or materials uploaded or made available by other users, you may use the reporting tools available in the Platform or contact us at service@hacoapp.net. Before responding to your request, we may require you to verify your identity or account details.

7.3 Feedback

If you send us ideas, suggestions, feedback, comments, proposals, feature requests, product names, materials, artwork, code, diagrams, strategies, or other information relating to the Services (“Feedback”), you agree that:

Virtual Currency, Virtual Items, Gifts, Levels, and Rewards

Haco may offer virtual currency and virtual items, including Coins, Diamonds, virtual gifts, badges, levels, honor titles, profile decorations, avatar frames, room-related items, rewards, and other digital items or values (collectively, “Virtual Items”).

Coins may be purchased through Apple In-App Purchase, Google Play Billing, or other authorized payment methods where available. Diamonds, gifts, badges, levels, honor titles, decorations, and other Virtual Items may be obtained, displayed, used, or consumed only within the Services, subject to the rules of the Platform.

Virtual Items are licensed, not sold. They do not constitute property, currency, stored value, securities, financial instruments, payment instruments, or electronic money. They have no cash value and cannot be redeemed, exchanged, sold, transferred, withdrawn, or converted into money or other value outside the Services, unless expressly required by applicable law or expressly permitted by us in writing.

You may not sell, purchase, trade, transfer, exchange, lease, lend, cash out, or otherwise deal in Virtual Items outside the Services or through unauthorized channels. Any such activity is strictly prohibited and may result in suspension or termination of your account, cancellation of Virtual Items, and other enforcement actions.

After a purchase or recharge is successfully completed and the relevant Coins or Virtual Items are credited to your account, the transaction is considered complete. Except as required by applicable law or the applicable app store rules, we do not provide refunds, reverse exchanges, or cash redemption for successfully delivered Virtual Items.

We may manage, regulate, modify, suspend, remove, limit, adjust, or discontinue Virtual Items, gift rules, reward rules, levels, badges, decorations, prices, exchange ratios, availability, expiration, and related features at any time for legal, security, operational, business, or product reasons, to the extent permitted by applicable law.

Badges, achievements, levels, rankings, honor titles, profile decorations, avatar frames, and similar recognition features are intended solely to recognize participation, activity, accomplishments, engagement, or social interaction within the Services. They do not constitute certification, endorsement, ownership, monetary value, or any right to compensation.

Certain Virtual Item information may be visible to other users, including gifts sent or received, level, badge icons, achievement status, honor titles, decorations, avatar frames, ranking information, and other display information associated with your profile or activities.

Activities, Campaigns, Rankings, and Rewards

From time to time, Haco may offer activities, campaigns, rankings, rewards, missions, events, or other promotional features. These features may be subject to additional rules, eligibility requirements, deadlines, reward conditions, anti-cheating rules, and other terms made available in the Platform.

We reserve the right to determine eligibility, ranking results, reward distribution, and rule interpretation in accordance with the applicable activity rules and applicable law. We may cancel, withhold, adjust, or recover rewards where we reasonably believe that cheating, abuse, fraud, technical errors, violations of these Terms, or violations of activity rules have occurred.

Third-Party Services and App Stores

The Services may include links to third-party websites, resources, services, software, SDKs, payment providers, login providers, social networks, app stores, or other third-party products. We do not control and are not responsible for such third-party services, their content, practices, or policies.

Your use of third-party services may be subject to separate terms and privacy policies provided by the relevant third parties. You are responsible for reviewing and complying with those terms.

10.1 Apple App Store

Where you download or access the Platform through Apple’s App Store or on an Apple device, you acknowledge and agree that:

10.2 Google Play

Where you download or access the Platform through Google Play, you acknowledge and agree that your use of the Platform is also subject to the Google Play Terms of Service, Google Play Business and Program Policies, and other applicable Google Play rules. To the extent of any conflict between those terms and these Terms regarding your use of the Platform downloaded from Google Play, the Google Play terms may apply as required by Google.

Indemnity

You agree to defend, indemnify, and hold harmless Haco, Guangzhou Yinyue Interactive Entertainment Information Technology Co., Ltd., our affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

Exclusion of Warranties

Nothing in these Terms affects any statutory rights that you cannot contractually agree to alter or waive and are legally entitled to as a consumer.

To the fullest extent permitted by applicable law, the Services are provided “as is” and “as available”. We make no warranty or representation to you with respect to the Services. In particular, we do not represent or warrant that:

We may change, suspend, withdraw, restrict, or discontinue all or part of the Services, including features, rooms, activities, Virtual Items, payment methods, content, or access, for business, legal, security, operational, or technical reasons, to the extent permitted by applicable law.

Limitation of Liability

Nothing in these Terms excludes or limits our liability for losses that may not be lawfully excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or other liability that cannot be excluded by law.

Subject to the paragraph above, and to the fullest extent permitted by applicable law, we will not be liable to you for:

To the fullest extent permitted by applicable law, our total liability to you for any claim arising out of or relating to the Services or these Terms will be limited to the amount you paid to Haco through the Services in the twelve (12) months preceding the event giving rise to the claim.

You are responsible for any mobile, data, SMS, internet, or other charges that may apply to your use of the Services. You should check with your service provider if you are unsure what charges may apply.

Termination

We may suspend, restrict, or terminate your access to all or part of the Services at any time if we believe that you have violated these Terms, applicable law, third-party rights, payment rules, activity rules, or our policies, or if your use of the Services may harm Haco, users, third parties, or the public.

You may stop using the Services at any time. You may request account deletion through the Platform where available or by contacting us at service@hacoapp.net.

Upon termination, your rights to access and use the Services will cease. Certain provisions of these Terms will continue to apply, including provisions relating to intellectual property, User Content licenses, Virtual Items, disclaimers, limitations of liability, indemnity, dispute resolution, and other provisions that by their nature should survive termination.

Copyright and Intellectual Property Complaints

If you believe that content available on the Services infringes your copyright, trademark, privacy, publicity, or other rights, please contact us at service@hacoapp.net and provide information reasonably sufficient for us to identify the content and evaluate your complaint.

We may remove or disable access to allegedly infringing content and may suspend or terminate accounts of repeat infringers in appropriate circumstances. We may require additional information or identity verification before processing a complaint.

Governing Law and Dispute Resolution

These Terms, their subject matter, and their formation are governed by the laws of the People’s Republic of China, without regard to conflict of law rules, except where mandatory consumer protection laws of your country or region of residence require otherwise.

You and Haco agree to first attempt to resolve any dispute informally by contacting each other in good faith. You may contact us at service@hacoapp.net.

Subject to any mandatory rights you may have under applicable law, any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be submitted to a competent court or dispute resolution authority with jurisdiction under applicable law.

For users in jurisdictions where arbitration, consumer courts, small claims courts, or other mandatory dispute resolution mechanisms apply, nothing in these Terms limits any mandatory rights you may have under applicable law.

Supplemental Terms for Users in the United States

17.1 Arbitration Notice and Class Action Waiver

This section applies to users in the United States to the extent permitted by applicable law. It includes an arbitration agreement and a class action waiver. Please read it carefully.

Before filing any formal claim, you agree to contact us at service@hacoapp.net and make a good-faith effort to resolve the dispute informally. If the dispute is not resolved within thirty (30) days after we receive your written notice, either party may pursue the dispute resolution process available under applicable law.

To the extent permitted by applicable law, you and Haco agree that any claim must be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, representative, multiple-plaintiff, or similar proceeding.

If any part of this class action waiver is found to be unenforceable, the unenforceable part will be severed to the extent permitted by law, and the remainder will remain in effect unless applicable law requires otherwise.

17.2 California Consumer Notice

Under California Civil Code Section 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing through the contact information provided by the California Department of Consumer Affairs.

California residents under 18 years of age may request removal of User Content they posted by emailing us at service@hacoapp.net with the subject line “California Removal Request”. Requests must include a description of the User Content and information reasonably sufficient to allow us to locate it. Removal may not be complete or comprehensive where content has been shared, reposted, or republished by others.

Supplemental Terms for Users in the EEA, UK, and Switzerland

If you have your usual residence in the European Economic Area, the United Kingdom, or Switzerland, you may have mandatory consumer rights under the laws of your country or region. Nothing in these Terms limits those mandatory rights.

These Terms are governed by the laws described in Section 16, subject to any mandatory consumer protection rules in your country or region of residence. You may bring claims in the courts or dispute resolution bodies available to you under applicable mandatory law.

If defective digital content that we supply damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, you may be entitled to repair or compensation under applicable law. We will not be liable for damage that you could have avoided by following our advice to apply a free update or for damage caused by your failure to correctly follow installation instructions or maintain minimum system requirements.

Export Controls and Sanctions

You agree that you will not access, use, export, re-export, download, or transfer the Services or related technology in violation of applicable export control, sanctions, or trade compliance laws. You represent that you are not located in a country or region where access to the Services is prohibited by applicable sanctions or export control laws and that you are not listed on any applicable restricted party list.

Other Terms

20.1 Entire Agreement

These Terms, together with the Privacy Policy, Community Guidelines, activity rules, payment rules, and any other terms incorporated by reference, constitute the entire agreement between you and Haco regarding the Services and supersede any prior agreements between you and Haco regarding the Services.

20.2 Links

You may link to our website in a fair and legal way that does not damage our reputation or imply association, approval, or endorsement where none exists. We may withdraw linking permission at any time.

20.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any right.

20.4 Security

We do not guarantee that the Services will be secure or free from bugs, viruses, or other harmful components. You are responsible for configuring your devices, software, and systems to access the Services and should use your own security protections.

20.5 Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be removed or limited to the minimum extent necessary, and the remaining provisions will continue to be valid and enforceable.

20.6 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, operation of law, or other business transfer.

20.7 Language

These Terms may be made available in multiple languages. In the event of any inconsistency between translations, the English version will prevail to the extent permitted by applicable law.

Contact Us

If you have any questions, complaints, claims, or requests regarding these Terms or the Services, please contact us at:

Guangzhou Yinyue Interactive Entertainment Information Technology Co., Ltd.

Room A103, 1st Floor, Building 2, PCI Technology Building, No. 4 Jiangong Road, Tianhe District, Guangzhou, Guangdong Province, China

Email: service@hacoapp.net

Website: https://hacoapp.net

Attention: Terms of Service